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Refund Policy


Our refund policy has been devised to define the situations under which classicrhodium will provide a refund, the procedure for claiming a refund and the responsibility of classicrhodium in circumstances resulting in such a claim. By registering for any of our services you are declaring that you accept and agree with all the terms and conditions outlined in the refund policy.
All the information that we collect is utilized for bettering our web site's content, to notify the clients about our website updates or to look into the problem with their request. In case you do not want to receive any email from us in the future, please inform us by writing in to us either through e-mail or letter


Coverage & Scope

Our refund policy covers the refunds by classicrhodium and/or a website owned and managed by classicrhodium a creative digital agency India. This policy does not have any application for companies which are not owned or controlled by classicrhodium or for persons not employed or managed by classicrhodium. This includes any third party service and / or product providers bound by contract and also, any third-party websites to which classicrhodium's website link.


Filing a Complaint

At classicrhodium a creative digital agency India we take every project with the final product in sight. It is as much our responsibility as the client's. So, we believe that every effort should be made to reach a solution that is fully acceptable reciprocally in case of any situation where dissatisfaction related to services comes. Only when things are completely out of hand that refund should be considered.

Our final aim is to come to a mutually acceptable solution. Even then if for some reason you are not satisfied and think about going for a refund claim, it is our request that you take out a few precious minutes to write to us at team@tech-hardy.com for a final dialogue prior to requesting a refund.


Eligibility for refund

At classicrhodium a creative digital agency India we take every project with the final product in sight. It is as much our responsibility as the client's. So, we believe that every effort should be made to reach a solution that is fully acceptable reciprocally in case of any situation where dissatisfaction related to services comes. Only when things are completely out of hand that refund should be considered.

Our final aim is to come to a mutually acceptable solution. Even then if for some reason you are not satisfied and think about going for a refund claim, it is our request that you take out a few precious minutes to write to us at team@tech-hardy.com for a final dialogue prior to requesting a refund.


Website

Full Refund :
In cases where the project has not been started or if the initial design style has not been approved. The Full Refund policy will initiate after receive the upfront payment date and will take 180 Days to refund the amount.

Partial Refund :
If there is a failure to deliver as per our delivery policy after the approval of the initial design style. The partial refund will be in proportion to the work completed.

No Refunds :
If the project has been completed and uploaded on the server.


Web Rrogramming

Full Refund :
If the project has not been initiated. There is an agreement for every web programming project. However, if there is no agreement and no clear discussion of refund policy, the following delivery policy will hold true.
Partial refund will be issued as per the judgement of the service provider if we fail to complete the project in accordance with the delivery policy and contract of agreement. The amount will be calculated by classicrhodium taking into account the proportion of the project completed and the proportion yet to be completed as per the pre-defined scope of the project.


Applicability of the Delivery Policy

Refund policy is not applicable if the required information for the successful completion of the project is not given to us at proper time. If there is delay or failure in completion of the project due to improper communication from client, it cannot be attributed to classicrhodium.
If the information provided by the client is incomplete and/or complete information regarding the project is not provided at the initiation of the project, classicrhodium is not liable to follow its delivery or refund commitments.
There is no provision for compensation for the delay of delivery under any conditions, until and unless there is an agreement signed with a penalty clause for delay in delivery.